Northern Ireland

Storm Éowyn: Warning rogue traders likely to prey on residents seeking repairs

Beware those cold calling, then promising immediate work at seemingly low prices, trading standards officials said

Storm Éowyn
Damage to the roof of a house in Ravenscroft Avenue in East Belfast due to Storm Éowyn. PICTURE: MAL MCCANN

Rogue traders taking advantage of the damage caused by Storm Éowyn are likely to start preying on people hoping for quick repairs to their homes, at seemingly low prices, trading standards officials are warning.

These “unscrupulous” operators will then inflate the prices after works and may attempt to threaten and intimidate householders if they refuse to pay, the Trading Standards Service (TSS) said.

Extensive damage was caused to many homes and businesses across the north as the storm swept over the island on Friday morning.

Storm Éowyn
A large tree fell on the Donegall Road in west Belfast caused by strong winds of Storm Eowyn. PICTURE: MAL MCCANN

Many households are likely to need substantial repairs to roofs, fences, windows, guttering and gardens, said the TSS, an arm of the Department for the Economy.

In the hurry to get homes fixed, consumers will attempt to employ tradespeople either online, using trader recommendation sites, or following a cold call at their home, the TSS predicts.

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Damien Doherty, of the TSS (BBC)
Damien Doherty, of the TSS (BBC)

In such cases, work is often done to a very poor standard, leaving consumers out of pocket and needing to employ another trader to clear up the mess, TSS said.



Damien Doherty, TSS chief inspector, added: “Rogue traders are opportunists and always too quick to exploit people’s unfortunate circumstances.

“Following the severe damage caused by Storm Éowyn, they are likely to use this as the ideal time to target consumers who may require urgent repairs to be carried out on their properties.”

Storm Éowyn
A house on the Antrim Road in north Belfast damaged with the upper brickwork collapsing in the garden due to Storm Eowyn. PICTURE: MAL MCCANN

The TSS advises first residents check their insurance, then ask neighbours, family and friends for recommendations, speak to previous customers, find out whether contractor is a member of a trade body and get three written quotes with an arbitration scheme.

Further, the agency warns people never agree to work on the doorstep by cold callers or pay for work up front and only pay when completed and happy.

Residents should also get a written contract, agree a fixed price and be careful of online reviews as these may not be genuine.