LUXURY hotels and restaurants group Galgorm Collection has become the first hospitality group on the island of Ireland to achieve official Great Place to Work certification across its entire portfolio of award-winning operations.
The endorsement by Great Place to Work, a global authority on workplace culture and wellbeing, came following an extensive independent employee survey which engaged Galgorm Collection’s workforce of around 1,000.
Employees voted across all six properties - including the globally renowned Galgorm, AA Hotel of the Year The Rabbit Hotel & Retreat in Templepatrick, Ireland’s Blue Book recommended property The Old Inn, Crawfordsburn, and its collection of restaurants which include Fratelli and Parisien in Belfast city centre - and concluded that their workplace is a great place to work.
The certification rewards outstanding employers who demonstrate a high-trust, ‘people-first’ workplace and cultivate a culture which embodies values such as credibility, fairness, respect, camaraderie, honesty and pride.
Laura Millar, HR associate director at Galgorm Collection, said: “What makes this accreditation so important is that it’s based on authentic employee feedback which is rigorously analysed using data-driven methodology and we can be confident that staff feel trusted, valued and supported in their roles and enjoy the many benefits of working with the region’s premier hospitality group.
“Our success has always depended on our great people. From chefs to bar tenders, spa therapists and managers, to facilities staff, housekeepers, drivers and night porters, our people are what makes us famous for our warm welcome and unforgettable hospitality experience.
“Through our dedicated people strategy, we work hard to ensure we offer the most competitive benefits and lead in the development of skills, training and career development opportunities.”
Based solely on rigorous and validated employee feedback gathered by Great Place to Work, the accreditation signifies that employees have a consistently positive experience in the workplace.
Its managing director Benedict Gautrey said: “At the heart of every organisation are its people, and looking after their wellbeing should be a priority for every employer.
“We know when employees feel genuinely contented and at ease within their roles, they are much more engaged and productive, which leads to better results for everyone.”
Galgorm Collection has dramatically scaled up its hospitality footprint and workforce over the last decade following a £90 million investment into the ongoing expansion and refurbishment of its flagship property Galgorm, with its latest investment project aiming to add new accommodation types and spa facilities by 2027.
